Ctuit Software's Restaurant Management Blog

Get in There Champ! Creating Competition to Boost Revenue

Staff Training, Restaurant Management, Server Performance

May 26

I spend my weeks talking to restaurant owners and their teams about the challenges they face in their operations. This past week I found myself deeply enmeshed in many conversations about how to motivate servers and guest facing team members to...

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7 Skills of Effective Restaurant Managers

Staff Training, Restaurant Management

Sep 11

Everyone who has worked in a restaurant has a story about a terrible manager and also about a manger that they loved. Recognizing the managers that employees want to work for can reduce turnover and increase job satisfaction which, in turn, leads...

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Are Your Low Expectations Holding Your Employees Back?

Staff Training, Restaurant Management

Nov 24

Most people would agree that our expectations color our views, if not our performance. But can your expectations influence your employees’ job performance? Maybe it already does.

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How Managers Can Build Good Work Habits … Without Micromanaging

Staff Training, Restaurant Management

Jul 01

Good management is a delicate balance. You have to supervise your crew to lead them, but you can’t dictate their every action. Fortunately, there are ways you can harness the power of habit to train your employees, without becoming the sort of...

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Mastering the Art of Menu Recommendations

Staff Training, Restaurant Management, Server Performance

Jun 17

Make menu recommendations like talking with a friend

There is a right and a wrong way to do just about anything, including the art of menu recommendations. Make recommendations the right way and they can become excellent chances to build trust...

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Want More Efficient Service? Keep Heads Up!

Staff Training, Restaurant Management, Server Performance

Jun 10

Never underestimate the importance of your waitstaff. Good food may be a dining room essential, but without servers, it would never leave the kitchen. That’s why so much of Ctuit’s RADAR software is concerned with service metrics. Few things will...

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Why General Managers Should Work During Slower Shifts, Part Two: The People

Guest Satisfaction, Staff Training, Restaurant Management

Mar 23

In the first post of our two-part series, we discussed the financial advantages of having your general manager work off-peak shifts. These include keeping an eye out for money-saving practices and keeping employees busy – or even sending them...

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